How We Share Your Information

Service Providers: We engage trusted third-party service providers who assist us in delivering our Services, such as payment processors, fraud prevention services, customer support, and data analytics. These service providers are authorized to use your personal information only as necessary to provide services to us.

We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, the safety of our users, or to comply with a judicial proceeding, court order, or legal process.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or the use of your personal information.

To verify your identity, prevent and/or detect fraudulent applications, financial crime, manage risk and protect ourselves, our customers and the integrity of the financial system. For these purposes, we may process and/or disclose your sensitive personal information (sometimes known as special category personal data, including biometric data). When we confirm your identity, our vetted third-party suppliers use biometric facial recognition technology to determine if your selfie image matches the photo in your ID and to perform anti-fraud checks. During this process, your biometric data is generated to create a digital map of your face to perform the face match. Your biometric data is also used by Paysafe to ensure the continual enhancement of our fraud detection models. We will obtain your consent prior to processing your biometric data. If you want to know more about our policies in respect of your biometric data, or indeed our use of any other sensitive or special category personal data, you can reach us at the details provided in the Contact Us section.

To prevent, detect and prosecute fraud and other crimes and abuses of the financial system, or to assist others in doing so, including non-compliance with any terms of business and which may involve the sharing of any relevant or necessary information we have collected or inferred with third parties for such purposes. Paysafe participates in anti-fraud initiatives, which involve assessing you (and/or your customers) and monitoring your transactions and/or locations, to detect patterns requiring investigations or otherwise profile and assess the likelihood of fraud occurring or non-compliance with our or other’s terms of business, including requirements relating to politically exposed persons (PEPs) and sanctioned individuals. We can do so utilising products and services from third parties. Besides, if you give us false or inaccurate information about you, or we identify or suspect a fraud or a crime, we may pass your information to fraud prevention agencies and organisations and to law enforcement agencies and similar bodies, and we may decide to take legal action against you. For the purposes of the prevention, detection and prosecution of fraud, we will only disclose your biometric data where we are permitted by law or otherwise subject to a legal obligation to disclose, such as a court order or similar request from law enforcement or other authorities.